Last updated: January 2026

Darazplay Privacy Policy — Your Data, Your Control

Everything about how your data is protected on Darazplay, where it goes, and what rights you have is clearly laid out on this page. No hidden clauses.

By creating an account on Darazplay, you confirm that you have read this Privacy Policy and agree to the collection and use of your data as described.

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Sale of Data to Third Parties
Section 9
Total Policy Sections
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Response Time for Data Requests

Six Pillars of Our Privacy Policy

Here's a quick overview of how Darazplay keeps your information safe.

What Data Is Collected
Mobile number and name at registration, NID details during KYC, and transaction records for payments — only the information necessary to provide the service is collected.
How Your Data Is Protected
TLS 1.3 encryption, two-factor OTP verification, and encrypted databases — bank-grade security technology to keep your data safe.
Who Your Data Is Shared With
Darazplay never sells your data. Limited information may be shared with specific parties only for payment processing or to meet legal obligations.
Your Rights
You have the right to view, correct, and request deletion of your data. Contact support and you will receive a response within 24 hours.
Cookie Policy
Darazplay uses a limited set of cookies — only to maintain login sessions and improve the service. No advertising tracking cookies are used.
Data Retention Period
Data is retained for as long as your account remains active. Once an account is closed, data is deleted within 5 years unless retention is required by law.

Darazplay Privacy Policy

This policy serves as an agreement between Darazplay and its members regarding the collection, use, and protection of personal data.

1Introduction & Scope

Darazplay (darazplay.top) treats the privacy of its members as a top priority. This Privacy Policy explains what information Darazplay collects, why it collects it, how it is kept secure, and what rights members have over their data.

This policy applies to all Darazplay services — the main site, the mobile browser version, and any future apps or related platforms. Darazplay adheres to international data protection standards and recognizes member privacy as a fundamental right.

This policy is written in English with Bangladeshi members in mind — so everyone can understand it clearly, without getting lost in legal jargon.

2What Information Is Collected

Darazplay only collects information that is strictly necessary to provide its services. No excessive or unnecessary data is requested. The types of information collected are outlined below:

Data Type Example Time of Collection
Identity Information Name, mobile number At Registration
KYC Information NID number, date of birth First Withdrawal
Payment Information BKash/Nagad number, transaction ID On Every Transaction
Gaming Activity Gaming history, betting records In every game
Device Information IP address, browser type On Every Connection
Contact Information Support Chat Messages On Support Requests

Darazplay never stores passwords, full bank account numbers, or card numbers. All payment transactions are processed entirely through the secure systems of bKash, Nagad, or Rocket.

3Purpose of Data Collection

Darazplay uses the data it collects solely for specific, defined purposes. Each purpose is transparently outlined below:

  • Account Management: To handle registration, verify login, and ensure account security.
  • Payment Processing: To process deposits and withdrawals correctly and to maintain transaction records.
  • KYC Verification: To verify member identity and comply with anti-money laundering regulations.
  • Game & Service Improvement: To understand which games are most popular and where issues arise, so the service can be continuously improved.
  • Security Monitoring: To detect fraudulent activity, bots, and multiple accounts.
  • Support Services: To provide faster assistance by reviewing the relevant history when resolving issues.
  • Relevant Contact: To send important account updates or security alerts.

Darazplay obtains member consent before sending any promotional messages. If you do not wish to receive promotional SMS or notifications, you can disable them from your account settings.

4Data Sharing Policy

Darazplay never sells your personal data to third parties. This is a core principle. However, there are limited circumstances in which data may be shared:

  • Payment Providers: When transacting via bKash, Nagad, or Rocket, the information required to process that transaction is shared with those platforms — this is a technical necessity.
  • Legal Requirements: Data may be disclosed in response to a court order, government investigation, or a lawful request from a financial regulatory authority.
  • Licensing Authority: Certain information may be shared with regulatory authorities as a condition of holding an international gaming licence.
  • Technology Partners: A limited amount of essential data is shared with certain technology providers to operate the platform — however, they are not permitted to use this data for their own purposes.

Outside the situations listed above, your data cannot be shared with any third party under any circumstances. Darazplay has no agreements with advertising companies or data brokers.

5Data Protection Methods

Darazplay uses industry-leading technology to protect your data. The layers of security include:

  • Transport Encryption: All data transmitted between your browser and Darazplay servers is encrypted using TLS 1.3 protocol.
  • Database Encryption: Stored data is protected with AES-256 encryption — unreadable even with direct server access.
  • OTP Verification: An OTP is sent to your mobile for login and key account actions — an extra layer of security.
  • Real-Time Fraud Monitoring: Unusual activity is automatically detected and your account is secured accordingly.
  • Access Controls: Within Darazplay, only staff in designated roles have access to specific data.
  • Regular Security Audits: Third-party security specialists conduct regular system audits.

On your end, always keep your password private, avoid sensitive transactions over public WiFi, and contact support immediately if you notice anything suspicious on your account.

6Cookie & Tracking Policy

Darazplay uses only limited, purpose-specific cookies. No advertising tracking or behavioural profiling cookies are used. The types of cookies Darazplay uses are:

  • Session Cookie: Remembers your login session — automatically cleared when the browser is closed.
  • Security Cookies: Prevents CSRF attacks and keeps your session secure.
  • Language Preference Cookie: Remembers your Bangla language preference so you don't have to change it again next time.

Cookies can be blocked through your browser settings, though doing so may affect how login sessions function. Darazplay does not use third-party analytics tools such as Google Analytics.

7Your Rights

As a Darazplay member, you have the following rights over your personal data:

👁️
Right to Access
You may request to view any data collected from you.
✏️
Right to Rectification
To correct inaccurate or outdated information, please submit a request to support.
🗑️
Right to Erasure
You may request deletion of your data after your account is closed.
⛔
Processing Objections
You have the option to object to the use of your data for specific purposes.
📦
Data Portability
You may request a copy of your data in a portable format.
🔕
Marketing Opt-Out
You can opt out of promotional messages at any time.

To exercise any of these rights, email support@darazplay.top or reach out via live chat. Darazplay typically responds within 24 hours. In some cases — such as large-scale data deletion — it may take up to 30 business days.

Certain data — such as financial transaction records — may not be eligible for deletion before a specified period due to legal obligations under anti-money laundering regulations.

8Data Retention Period

Darazplay does not hold your data longer than needed. Retention periods vary depending on the type of information:

  • Data for active accounts: All data is retained for as long as your account remains active.
  • Gaming Activity Logs: Retained for up to 2 years for dispute resolution purposes.
  • Financial Transaction Records: For legal compliance purposes, data may be retained for up to 5 years after account closure.
  • KYC Information: Up to 5 years, in accordance with regulatory requirements.
  • Support Chat: Deleted 1 year after the issue is resolved.
  • Session & Device Information: Logs older than 90 days are deleted on a regular basis.

After permanent account closure, all data beyond what is legally required is securely deleted within the designated timeframe. Darazplay never retains data unnecessarily.

9Policy Updates & Contact

Darazplay may update this Privacy Policy when necessary. For any significant changes, an SMS will be sent to your registered mobile number and the update date will be clearly displayed on the site.

Continuing to use the service after any changes are made will be considered acceptance of the updated policy. It is a good habit to check this page from time to time.

For any questions or concerns about this Privacy Policy, please get in touch:

  • Email: support@darazplay.top
  • Live Chat: Chat icon at the bottom right of the site (active 24/7)

If you have a data protection concern, Darazplay will first attempt to resolve it directly. If a resolution cannot be reached, independent mediation is available through the international gaming licensing authority.

Darazplay's Approach to Privacy

When using digital services in Bangladesh, the question most people have is — "Where is my data going?" That's a perfectly reasonable thing to wonder. Darazplay respects that question and wants to answer it directly.

Sharing personal information on an online gaming platform can feel daunting for many people — especially when it comes to your mobile number and NID. With Darazplay, here's what you should know: your mobile number is only needed to create an account and verify via OTP, and your NID is only required when verifying your identity for a large withdrawal for the first time. This is ultimately for your own protection — to prevent anyone else from withdrawing money in your name.

Many members also wonder about gaming history being stored. It's kept for two main reasons — first, if a dispute arises (such as "I didn't place that bet" or "my winnings weren't credited"), the records can be used to resolve it. Second, it helps members understand their own playing patterns as part of responsible gaming. Darazplay never uses this history for marketing purposes.

The storage of device information and IP addresses deserves a brief explanation. When an unusual login is detected — such as a sudden access from a different city or two devices logging in simultaneously — the system raises an alert. This is designed to protect your account from hacking or unauthorized access. This information is never shared with advertisers.

Darazplay's cookie policy is considerably more limited compared to other digital platforms in Bangladesh. Many sites track your online behaviour for advertising purposes — Darazplay does not. Only what is necessary, nothing more.

One thing needs to be made clear regarding data deletion requests. Closing your account does cause some data to be deleted immediately — but not all of it. Financial transaction records must be retained for 5 years, as required by anti-money laundering laws in Bangladesh and most countries worldwide. This is not Darazplay's preference — it is a legal obligation.

Support chat messages are retained for 1 year, as prior conversations often provide useful context when resolving new issues. These chat logs are accessible only to designated members of the support team — no one else.

Simply put — Darazplay treats your data as a responsibility, not a commodity. Our goal is to honour the trust you place in us when you share your information.

Darazplay's Commitment to Privacy

These commitments are upheld not just in policy — but in day-to-day practice.

Your Data Is Never Sold

Your mobile number, name, and gaming behavior will never be passed to any advertising company or data broker — this is an inviolable rule at Darazplay.

Only Necessary Data

Darazplay follows a minimal data collection policy — only what is strictly necessary to provide the service is requested, nothing beyond that.

Internal Access Restricted

Darazplay staff cannot access member data beyond what their role requires — access is strictly controlled based on job function.

Immediate Breach Notification

In the event of a security breach, affected members will be notified immediately and corrective action will be taken.

Clear Communication in Bengali

Any privacy-related questions can be answered in Bengali — no complex legal language.

Regular Policy Reviews

Darazplay regularly reviews and updates this policy to keep pace with changes in technology and applicable law.

Play in a Safe Environment at Darazplay

Your data is protected and your privacy is respected. Join Darazplay today with that confidence and enjoy a world of 800+ games.

18+ Only. Play Responsibly.

Frequently Asked Questions

The most frequently asked questions about tournaments and account settings.

Joining Darazplay's tournaments and leaderboard events is straightforward — rankings are generally determined by the highest score or total winnings in a specified game within a set timeframe. Full rules are listed in each tournament announcement. On the privacy side, only your username appears on the leaderboard — not your full name or mobile number. The display name you choose at registration is what others see, so you can stay anonymous if you prefer. KYC-verified details are used for prize payouts, but only by Darazplay and for payment processing purposes — other participants cannot see them. If any tournament rules are unclear, feel free to ask support.

Yes, it is possible to change the mobile number registered with Darazplay — however, because this is tied to account security, it cannot be done directly from settings. Here's how the process works: email support@darazplay.top or contact us via live chat. The support team will send an OTP to your old number to verify your identity, then send another OTP to the new number to confirm it is active. Once both are verified, the number change is completed. The entire process typically takes 15–30 minutes. If your old number is no longer active, additional verification via KYC documents will be required — this is essential for your security.
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